Refund policy
Return Policy
At Devoir LA, we pride ourselves on luxury craftsmanship and customer satisfaction. If you are not fully satisfied with your purchase, you may return eligible items under the guidelines below.
Return Eligibility
- Returns must be initiated within 7 days of delivery or in-store purchase.
- Items must be unworn, unwashed, and in original condition with tags attached.
- All sale items, accessories, custom pieces, and limited releases are final sale and not eligible for return.
- Items returned that do not meet these conditions may be refused.
How to Return
In-Person Returns:
Items can be returned at our official return location:
The District Streetwear Store
2929 Eastern Blvd
Middle River, MD 21220
Business hours may vary. Please bring proof of purchase (receipt or order confirmation).
Mail-In Returns:
If you’re unable to return in person, email us at [insert your customer service email] within 7 days of receiving your item. You will be responsible for shipping costs unless the item is damaged or incorrect.
Refunds & Store Credit
- Approved returns will be refunded to your original payment method within 5–10 business days.
- You may also request store credit for faster processing and future purchases.
- Shipping fees are non-refundable.
Exchanges
Due to high demand and limited inventory, we currently do not offer direct exchanges. If you need a different size or style, please return the item and place a new order.
Questions? Contact us at [your email or contact form link]
Thank you for shopping with Devoir LA — Must Be Luxury.